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CleverMobi has been recognized by Telecom Business Review Magazine as the exclusive recipient of “Top 5 BSS/OSS Solutions Companies in Europe – 2024,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Telecom Business Review research and editorial team based on insights from an interview with Karsten Nilsen, Director.
Karsten Nilsen, DirectorCleverMobi, an innovative operational and business support system (OSS/BSS), is changing the narrative for mobile virtual network operators (MVNOs), offering unparalleled flexibility and efficiency as a new market entrant. Initially designed for a major client, the comprehensive, cloud-native, and agile solution is scaling to serve a broader market. A standout feature is its ability to program pricing through customisable formulas, offering unparalleled flexibility and control.
Built from the ground up with the latest technologies, CleverMobi is an all-in-one solution for MVNOs that integrates all necessary features in one robust platform. While many operators cobble together various vendor tools to meet their operational needs, this system offers everything under one roof, from customer onboarding to pricing, invoicing and fraud detection. This approach eliminates the need for MVNOs to cherry-pick services from different vendors, providing unmatched flexibility, speed and completeness in a unified solution.
The system, built without legacy constraints, is designed to support the most sophisticated processes that modern mobile operators require. From customisable order flows and notifications to nearly unlimited price plans, discount options and campaign designs, CleverMobi empowers MVNOs to tailor their offerings precisely to market needs.
Highlighting its client feedback, Karsten Nilsen, director of CleverMobi, notes, “Many potential customers are thrilled to finally have a solution where everything on their checklist is included. Most other options only offer part of the puzzle, requiring them to piece together different services.”
The Key to Staying Ahead
Pricing agility is one of the most crucial factors in the telecom industry that CleverMobi delivers. This agility has proven successful for the firm’s client, an MVNO in the Netherlands, who has been using its software for three years. Over the past decade, they have become the fastest-growing MVNO in the country, which is no small feat. While the client’s success is driven by strong marketing, sales and business operations, a key factor behind their rapid growth is the agility CleverMobi provides in managing pricing strategies.
Many potential customers are thrilled to finally have a solution where everything on their checklist is included. Most other options only offer part of the puzzle, requiring them to piece together different services
Beyond pricing, CleverMobi’s responsive, API-first mobile app for Android and iOS provides customers with an intuitive, fast and feature-rich experience. It allows users to check their balances, create bundles, buy add-ons, view invoices, or even renew their contracts—all from one place. The platform allows full app customisation, enabling MVNOs to brand it entirely and add custom features to suit their needs.
Another critical component of CleverMobi’s offering is its fraud protection system. The system includes robust fraud detection and prevention tools to safeguard MVNOs against potential losses. These tools feature extensive “Know Your Customer” checks, real-time behaviour analysis and customisable business rules designed to identify and mitigate fraudulent activities before they impact the business. This proactive approach to fraud management ensures that its clients can confidently operate and ensure that their systems are secure.
Future-Proofing with Flexible Solutions
CleverMobi takes flexibility to the next level, offering advanced features like number portability, automatic service toggling, and real-time usage data. These powerful tools are essential for MVNOs looking to scale and grow their operations easily. Its ability to fully integrate with mobile virtual network enablers (MVNEs) ensures that every aspect of network management is streamlined and efficient.
In addition to its core functionalities, CleverMobi excels with its seamless CRM integration. Designed to work with leading CRM systems like Hubspot, it ensures all customer data, contracts and interactions are synchronised in realtime. This feature gives sales and marketing teams a complete overview of customer subscriptions and activities, providing valuable insights that drive smarter decision-making.
As CleverMobi continues to expand its reach in the market, it is well-positioned to become a preferred solution for MVNOs worldwide, offering a software solution and a strategic tool for growth, agility and market responsiveness. With its unique blend of speed, flexibility and comprehensive features, CleverMobi sets a new standard for what MVNOs can achieve.
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CleverMobi is an innovative and new market entrant that offers a complete, cloud-native, agile and all-in-one solution for MVNOs. Built from the ground up with the latest technology, the firm integrates all necessary features for MVNOs in one robust platform, making it a game-changer in the market.
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