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Next Level Technician has been recognized by Telecom Business Review Magazine as the exclusive recipient of “Top 10 Telecom Recruitment and Staffing Firms - 2023,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Telecom Business Review research and editorial team based on insights from an interview with Michael Cole, President.
Michael Cole, PresidentFinding the right talent for telecom projects is crucial for employers who want to stay competitive. Skilled technicians are adept at professionally completing tasks around structured cabling, access control, fire alarm, fiber optics, security, and audio/visual.
Next Level Technician, a premier staffing company, has mastered the art of connecting qualified and trained cabling technicians to residential and commercial clients of all shapes and sizes across the Southeast. Its comprehensive range of services includes tempto-hire, direct hire, and temporary staffing.
What differentiates Next Level is its team of expert recruiters, account managers, and trainers. It follows a two-touch approach to talent acquisition. Its team members undergo training to familiarize themselves with field operations like punching down jacks, building racks, and understanding CCTV systems, and emerge as better recruiters and account managers. They are better positioned to vet candidates and validate their capabilities by performing these tasks firsthand.
Each employer is assigned a dedicated account manager. Candidates are subject to pre-employment drug and background checks and matched with employers based on skills, experience, and personality. The recruiter interviews the shortlisted candidates over video calls, records responses, and submits them along with resumes for an employer to make the hiring decision. Next Level also supports employers by tailoring their recruitment and talent retention processes.
“Helping employers recruit the best talent is only one part of the equation. We also have training options for our customers and technicians,” says Michael Cole, president of Next Level Technician. “With transparent contract terms, faster onboarding, and training programs by our BICSI-certified trainers, tools rented out at discounted prices, and short contract durations that can lead to full-time employment, we are a true HR partner for customers and job seekers.”
Helping employers recruit the best talent is only one part of the equation. We also have training options for our customers and technicians
Next Level revamps the telecom workforce by engaging with high school and trade school students to help them cultivate interest in pursuing telecom careers. It expands their knowledge base around modern telecom trades by highlighting the role of technology, which is now foundational to carrying out these operations.
“We need to take more pride in our industry and emphasize the importance of training and certifications. By standardizing technological skill sets needed for the trade, the value of this career path can be significantly leveled up for job seekers,” says Cole.
With a proven track record of delivering cutting-edge staffing services, Next Level has propelled many companies and job seekers toward success. In one instance, it assisted a college campus that needed many technicians for a telecom project with tight deadlines. The ability to scale the labor force per the demands of the job enabled it to provide a team of skilled personnel that could accelerate project completion for the client.
Deep-rooted industry expertise and customer-centric approach steer Next Level ahead of the market competition. It leverages the latest technology to optimize its staffing process to “do more with less.” It uses referral programs, texting and calling platforms, and other tools that streamline systems and simplify communication. Through weekly sessions, the team members can have their finger on the pulse of the latest technology and industry standards to provide quality service. It anticipates its clients' and candidates' future needs and demands by staying ahead of the curve.
Whether recruiting hard-to-find talent for a niche project or providing training and support to a new technician, Next Level is committed to delivering exceptional service and value at every step.
Headquarters :
Fort Mill, SC ManagementDescription
Next Level Technician, a premier staffing company, has mastered the art of connecting qualified and trained cabling technicians to residential and commercial clients of all shapes and sizes across the Southeast. Its comprehensive range of services includes temp-to-hire, direct hire, and temporary staffing.
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